Management MCQs

The ________ concept holds that consumers will favour those products that offer the most quality, performance, or innovative features.

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A. Product
B. Marketing
C. Production
D. Selling
✅ The correct answer is option A.
The Product concept holds that consumers will favour those products that offer the most quality, performance, or innovative features. The product concept proposes that consumers will prefer products that have better quality , performance and features as opposed to a normal product.

Bonds that are not pledged against revenue stream or specific assets are classified as

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A. general obligation bonds
B. general obligation notes
C. general obligation tax
D. general obligation savings
✅ The correct answer is option A.
Bonds that are not pledged against revenue stream or specific assets are classified as general obligation bonds. A general obligation bond (GO) is a municipal bond backed by the credit and taxing power of the issuing jurisdiction rather than the revenue from a given project. General obligation bonds are issued with the belief that a municipality will be able to repay its debt obligation through taxation or revenue from projects.

Perception of Performance- Expectation gives us

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A. Customer motivation
B. Customer service
C. Customer satisfaction
D. Customer performance
✅ The correct answer is option C.
Perception of Performance- Expectation gives us Customer satisfaction. Customer satisfaction indicates the fulfillment that customers derive from doing business with a firm. In other words, it’s how happy the customers are with their transaction and overall experience with the company.

Rules, duties and responsibilities or workers are given in writing in

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A. formal organization
B. informal organization
C. business or organization
D. strategic organization
✅ The correct answer is option A.
Rules, duties and responsibilities or workers are given in writing in formal organization. The formal organization is basically goal-oriented entity that exist to accurate the efforts of individuals and it refers to the structure of jobs and positions with clearly defined functions, responsibilities and authorities.

Making assignments, issuing orders and instructions, providing guidance and inspiration to subordinates for the achievement of organizational objective is called __________.

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A. Planning
B. Organizing
C. Directing
D. controlling
✅ The correct answer is option C.
Making assignments, issuing orders and instructions, providing guidance and inspiration to subordinates for the achievement of organizational objective is called Directing. Directing refers to a process or technique of instructing, guiding, inspiring, counselling, overseeing and leading people towards the accomplishment of organizational goals.

Critical information for top management is provided by ____ information system.

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A. Expert
B. Executive
C. Decision
D. Managerial
✅ The correct answer is option B.
Critical information for top management is provided by Executive information system. Executive support systems are intended to be used by the senior managers directly to provide support to non-programmed decisions in strategic management.

Type of preferred stock whose dividend payments are never paid to stock holders and are not considered in in arrears is classified as

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A. non-participating preferred stock
B. participating preferred stock
C. non-cumulative preferred stock
D. cumulative preferred stock
✅ The correct answer is option C.
Type of preferred stock whose dividend payments are never paid to stock holders and are not considered in in arrears is classified as non-cumulative preferred stock. Noncumulative preferred stock is a type of preferred stock that allows the issuing company to skip dividends and which then cancels the company’s obligation to eventually pay those dividends.

While calculating equilibrium probabilities for a Markov process, it is assumed that?

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A. There is a single absorbing state
B. Transition probabilities do not change
C. There is a single non-absorbing state
D. None of the above
✅ The correct answer is option B.
While calculating equilibrium probabilities for a Markov process, it is assumed that transition probabilities do not change. Markov Analysis is a method used to forecast the value of a variable whose future value is influenced only by its current position or state, not by any prior activity that led the variable to its current position or state.

In customer cost hierarchy, cost of activities related to specific channel of distribution is classified as

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A. discretionary channel costs
B. corporate-sustaining costs
C. distribution-channel costs
D. engineered resource costs
✅ The correct answer is option C.
In customer cost hierarchy, cost of activities related to specific channel of distribution is classified as distribution-channel costs. A distribution channel is a chain of businesses or intermediaries through which a good or service passes until it reaches the final buyer or the end consumer. Distribution channels can include wholesalers, retailers, distributors, and even the Internet.