Human Resource Management (HRM) MCQs

Why are employers interested in employee engagement?

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A. To encourage employees to trust their manager
B. To make a quick profit
C. To make employees work harder for less
D. Because engaged employees are more motivated and prepared to give their best to make the firm succeed
✅ The correct answer is option D.
Employers are interested in employee engagement because engaged employees are more motivated and prepared to give their best to make the firm succeed. When employees are engaged at work, they feel a connection with the company. They believe that the work they’re doing is important and therefore work harder.

Advertisements through newspapers, TV, radio, professional journals and magazines are ________ methods of recruitment

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A. Direct
B. Indirect
C. Third-party
D. E-recruitment
✅ The correct answer is option B.
Advertisements through newspapers, TV, radio, professional journals and magazines are Indirect methods of recruitment. Indirect method of recruitment: under this method, workers are recruited indirectly through advertisements in newspapers, journals, radio, internet, etc., in order to get suitable candidates.

One of the dimensions included in the Harvard Model is

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A. HR outcomes interest
B. Behavioral interest
C. Stakeholders interest
D. Performance interest
✅ The correct answer is option C.
The Harvard model claims to be comprehensive in as much as it seeks to comprise six critical components of HRM. The dimensions included in the model are: stakeholders, interests, situational factors, HRM policy choices, HR outcomes, long-term consequences and a feedback loop through. The outputs flow directly into the organization and the stakeholders

Vertical integration in relation to SHRM can be described as which of the following?

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A. The relationship or integration between an Organisation’s senior managers
B. The relationship or integration between HR functional policies, for example employee development, employee reward and employee relations
C. The relationship or integration between the internal HR processes, and the Organisation’s business strategy and external market.
D. The relationship or integration between operational functions and policies
✅ The correct answer is option C.
Vertical integration in relation to SHRM can be described as the relationship or integration between the internal HR processes, and the Organisation’s business strategy and external market. Vertical integration is about the effectiveness of HR. It is the degree to which HRM practice, roles and contributions are aligned with the strategic management process of the organisation and how they contribute to the vision, mission and strategic objectives.

Manpower inventory is

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A. To find out how manpower is to be utilized
B. To prepare inventory for scheduling manpower
C. The data collected about the present employees of an organization
D. The data as calculated by demand forecast and compared with inventory in respect of manpower
✅ The correct answer is option B.
Manpower inventory is to prepare inventory for scheduling manpower. In manpower inventory, the items are intangible. It involves cataloguing the characteristics of personnel in the organisation, besides counting their number.

The critical role of the SHRM Application Tool is to’

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A. Outline techniques, frameworks, and six steps that must be followed to effectively implement change in an organisation.
B. Develop a better strategic management process to deal with the dynamic changing environment today’s organisations face.
C. Identify and assess a narrow group of actions and plan how the organisation can overcome resistance to change.
D. identify if the organisation ‘has enough staff, if the staff heed training, if the compensation practices are appropriate, and if jobs are designed correctly
✅ The correct answer is option B.
The critical role of the SHRM Application Tool is to Develop a better strategic management process to deal with the dynamic changing environment today’s organisations face.

Why does the Resource-based view of SHRM represent a paradigm shift in SHRM thinking?

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A. Because it focuses on the internal human resources of the business as a source of sustainable competitive advantage
B. Because it advocates tight vertical integration between the organisation’s business strategy and human resource strategy.
C. Because it relies on a set of high-commitment HR practices to deliver sustainable competitive advantage.
D. Because it focuses on the external context of the business
✅ The correct answer is option A.
The Resource-based view of SHRM represent a paradigm shift in SHRM thinking Because it focuses on the internal human resources of the business as a source of sustainable competitive advantage. The resource-based view (RBV) is a managerial framework used to determine the strategic resources a firm can exploit to achieve sustainable competitive advantage.

Job Characteristics Model is proposed by

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A. Hockman and Coldham
B. Hockman and Oldcham
C. Hackman and Oldham
D. Horkman and Olatham
✅ The correct answer is option C.
Job Characteristics Model is proposed by Hackman and Oldham. The five characteristics are skill variety, task identity, task significance, autonomy and feedback from the job. The characteristics are combined with three psychological states to determine the personal and work outcome.

The system of ranking jobs in a firm on the basis of the relevant characteristics, duties, and responsibilities is known as

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A. Job evaluation
B. Job design
C. Job specification
D. Job description
✅ The correct answer is option A.
The system of ranking jobs in a firm on the basis of the relevant characteristics, duties, and responsibilities is known as Job evaluation. A job evaluation is a systematic way of determining thevalue/worth of a job in relation to other jobs in an organization. It tries to make a systematic comparison between jobs to assesstheir relative worth for the purpose of establishing a rational pay structure.