Human Resource Management (HRM) MCQs

Strategic human resource management aims to achieve competitive advantage in the market through

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A. Price
B. Product
C. People
D. Process
✅ The correct answer is option C.
Strategic human resource management aims to achieve competitive advantage in the market through People. Human resource systems can contribute to sustained competitive advantage through facilitating the development of competencies that are firm specific.

What are the ideas underpinning ‘soft, commitment’ or high – Road HRM practices?

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A. Labour needs to be treated as assets to be invested in.
B. Employees are a cost which should be minimized.
C. A lack of mutuality existing between employee and employer
D. A disregard for unlocking discretionary effort
✅ The correct answer is option B.
Employees are a cost which should be minimized. are the ideas underpinning ‘soft, commitment’ or high – Road HRM practices.

Which of the following act represents a situation in which employment decisions are NOT affected by illegal-discrimination?

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A. Fair employment
B. Legal compliance
C. Litigation Process
D. Affirmative action
✅ The correct answer is option A.
Fair employment act represents a situation in which employment decisions are NOT affected by illegal-discrimination. Illegal discrimination is defined generally as being treated differently than someone else “because of” a protected characteristic.

The following is (are) the key components of a business process Re-engineering programme?

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A. Product development
B. Service delivery
C. Customer satisfaction
D. All of the above
✅ The correct answer is option D.
The Product development, Service delivery and Customer satisfaction are the key components of a business process Re-engineering programme.