A. discretionary channel costs
B. corporate-sustaining costs
C. distribution-channel costs
D. engineered resource costs
✅ The correct answer is option C.
In customer cost hierarchy, cost of activities related to specific channel of distribution is classified as distribution-channel costs. A distribution channel is a chain of businesses or intermediaries through which a good or service passes until it reaches the final buyer or the end consumer. Distribution channels can include wholesalers, retailers, distributors, and even the Internet.
In customer cost hierarchy, cost of activities related to specific channel of distribution is classified as distribution-channel costs. A distribution channel is a chain of businesses or intermediaries through which a good or service passes until it reaches the final buyer or the end consumer. Distribution channels can include wholesalers, retailers, distributors, and even the Internet.