What are the ideas underpinning ‘soft, commitment’ or high – Road HRM practices?

A. Labour needs to be treated as assets to be invested in.
B. Employees are a cost which should be minimized.
C. A lack of mutuality existing between employee and employer
D. A disregard for unlocking discretionary effort
✅ The correct answer is option B.
Employees are a cost which should be minimized. are the ideas underpinning ‘soft, commitment’ or high – Road HRM practices.

In relationship marketing firms focus on __________ relationships with __________.

A. Short-term; customers and suppliers
B. Long-term; customers and suppliers
C. Short-term; customers
D. Long-term; customers
✅ The correct answer is option B.
In relationship marketing firms focus on Long-term relationships with customers. Relationship marketing is about forming long-term relationships with customers.

Cost allocation base used by an operating manager is classified as

A. machine hours
B. flexible hours
C. variable hours
D. fixed hours
✅ The correct answer is option A.
Cost allocation base used by an operating manager is classified as machine hours. A machine-hour is a measurement used to apply factory overhead to manufactured goods. It is most applicable in machine-intensive environments where the amount of time spent in processing by a machine is the largest activity upon which overhead allocations can be based.

Which of the following is a key external factors that should be taken into account by a corporate strategy?

A. economic conditions
B. political conditions
C. legal environments
D. competition
✅ The correct answer is option D.
Competition is a key external factors that should be taken into account by a corporate strategy. Strategic competition is a commitment within an organization to make a very large change in competitive relationships.

Which arises from mans quest for social satisfaction

A. formal organization
B. informal organization
C. business organisation
D. strategic organization
✅ The correct answer is option B.
Informal organization arises from mans quest for social satisfaction. An informal organization is the social structure of the organization, as opposed to the formal structure of an organization. It establishes how an organization functions from a practical standpoint.

The basic role of promotion is _________.

A. Information
B. Manipulation
C. Communication
D. Interpretation
✅ The correct answer is option C.
The basic role of promotion is Communication. Promotion is all about communication because promotion is the way in a business makes its products known to the customers, both current and potential. The main aim of promotion is to ensure that customers are aware of the existence and positioning of products.

The bond markets are important because.

A. they are easily the most widely followed financial markets in the United States
B. they are the markets where foreign exchange rates are determined
C. they are the markets where interest rates are determined
D. they are the markets without risk
✅ The correct answer is option C.
The bond markets are important because they are the markets where interest rates are determined. The bond market broadly describes a marketplace where investors buy debt securities that are brought to the market by either governmental entities or publicly-traded corporations. National governments generally use the proceeds from bonds to finance infrastructural improvements and pay down debts.