Communication skills MCQs

In order to improve hastening skills. Which of the following statement is True(T) or False(F) are given below. 1. We should not maintain eye contact 2. We should be emotionally involved 3. Avoid distractions

by
A. TTT
B. FFT
C. TFT
D. FFF
✅ The correct answer is option B.
1. We should maintain eye contact

2. We should not be emotionally involved

3. Avoid distractions

Which of the following statement is True(T) or False(F) are given below. 1. Concentration requires willingness and practice. 2. While listening to a speaker you can involve yourself in multi tasks. 3. Practicing active listening helps to develop concentration.

by
A. TFT
B. FFF
C. TTT
D. FFT
✅ The correct answer is option A.
1. Concentration requires willingness and practice.

2. While listening to a speaker you cannot involve yourself in multi tasks.

3. Practicing active listening helps to develop concentration.

Which of the following statement is True(T) or False(F) are given below. 1. The best policy is to ask for identify of the person or the other end first before announcing your identity. 2. Never leave a caller or hold. 3. Use simple language, avoid slang technical ferns.

by
A. TFT
B. FTT
C. TTT
D. FFF
✅ The correct answer is option B.
1. The best policy is not to ask for identify of the person or the other end first before announcing your identity.

2. Never leave a caller or hold.

3. Use simple language, avoid slang technical ferns.

Which of the following statement is True(T) or False(F) are given below. 1. Semantic markers like it is worth noting is used to indicate the relative importance of different items. 2. For illustrations and examples semantic markers like primarily secondly are used 3. To express a time relationship we use- so, thus, hence.

by
A. TTT
B. FFF
C. FTF
D. TFF
✅ The correct answer is option D.
1. Semantic markers like it is worth noting is used to indicate the relative importance of different items.
2. For illustrations and examples semantic markers like secondly are used
3. To express a time relationship we use- relation, connection, tie, association, consanguinity, affinity, likeness, link, kinship, blood tie, bond, dependence, etc.

Which of the following statement is True(T) or False(F) are given below. 1. Pay attention to the appearance of the speaker instead of the subject. 2. Jumping to conclusion at the beginning of the speech without waiting for the speaker to complete the communication he intends to pass is a quality of a good listener.

by
A. TT
B. TF
C. FF
D. TT
✅ The correct answer is option C.
Pay attention to the subject of the speaker instead of the appearance.
Jumping to conclusion at the beginning of the speech without waiting for the speaker to complete the communication he intends to pass is not a quality of a good listener.

In a job application, Which of the following statement is True(T) or False(F) are given below. 1. Write the name of the person who you are addressing in the salutation. 2. Write the vacancy you are applying for in the subject. 3. After your signature there is no need to write your full name clearly.

by
A. TFT
B. FTF
C. FFT
D. TFF
✅ The correct answer is option B.
1. Do not write the name of the person who you are addressing in the salutation.

2. Write the vacancy you are applying for in the subject.

3. After your signature it is compulsory to write your full name clearly.

when you dial a number and some one picks up the phone at the other end. Which of the following statement is True(T) or False(F) are given below. 1. Ask the person who picks up the phone that who is at the other end of the telephone. 2. Do not give your identity 3. Speak directly to the person without knowing who he is

by
A. TFF
B. TTT
C. FFF
D. FTF
✅ The correct answer is option A.
1. Ask the person who picks up the phone that who is at the other end of the telephone.

2. Do give your identity

3. Do not speak directly if the person is not known