__________describes the employee’s skills in serving the client.

A. Internal Marketing
B. External Marketing
C. Relationship marketing
D. Interactive marketing
✅ The correct answer is option D.
Interactive marketing describes the employee’s skills in serving the client. Interactive marketing is a one to one marketing process that reacts and changes based on the actions of individual customers and prospects.

As indicated in the strategic-management model, a clear _______ is needed before alternate strategies can be formulated and implemented.

A. long-term objective
B. short-term objective
C. policy
D. mission statement
✅ The correct answer is option D.
As indicated in the strategic-management model, a clear mission statement is needed before alternate strategies can be formulated and implemented. The strategic management model provides managers and strategists a greater comprehension of the iterative approach in conducting real strategic management in the organizational setting. The strategic management model begins with the development of the organizational mission and vision.

In financial markets, separate trading of registered interest and principal securities have abbreviation of

A. STORI
B. STRIPS
C. RIAPS
D. STORIAP
✅ The correct answer is option B.
In financial markets, separate trading of registered interest and principal securities have abbreviation of STRIPS. They are securities that represent the separate interest and principal components of Treasuries.

Few subordinates report directly to a manger is _________.

A. wide span of management
B. large span of management
C. small span of management
D. narrow span of management
✅ The correct answer is option D.
Few subordinates report directly to a manger is narrow span of management. The Span of Management refers to the number of subordinates who can be managed efficiently by a superior. Simply, the manager having the group of subordinates who report him directly is called as the span of management.

Which of the following force makes an individual eligible to make decisions, give orders & directing work activities of others?

A. Power
B. Influence
C. Authority
D. Command
✅ The correct answer is option C.
Authority force makes an individual eligible to make decisions, give orders & directing work activities of others. Authority is the right to make decisions, to direct the work of others, and to give orders. Line managers are authorized to direct the work of subordinates and are directly in charge of accomplishing the organization’s basic goals.