Business Communication MCQs

✅ The correct answer is option B.
To analyze problems and predict practical alternatives is the primary purpose of report. Reports communicate information which has been compiled as a result of research and analysis of data and of issues. Reports can cover a wide range of topics, but usually focus on transmitting information with a clear purpose, to a specific audience.

✅ The correct answer is option B.
Body of the letter consists of main message. Here, more than anywhere else, the general principle of communication applies: say it clearly and succinctly, so that the reader will understand the message properly and quickly. Letters are normally single-spaced, with one blank line left between paragraphs.

✅ The correct answer is option A.
Primary type of audience are, people who have to act or make decisions on the basis of the report. The Most Significant Audiences While some primary audiences are fairly narrow (e.g., the employees of a specific set of employers or patients with a specific health condition), your primary audience may be very broad (e.g., all consumers in the State).

✅ The correct answer is option B.
Informal reports are usually short messages with natural, casual use of language. The internal memorandum can generally be described as an informal report.

✅ The correct answer is option C.
Short reports are supplementary Parts are usually short messages with natural, casual use of language. A short report is usually written to inform the authority concerned or specific readers about a specific matter so that they can make appropriate decision about the matter.

✅ The correct answer is option D.
As per Newman and Summer Communication is the Exchange of Facts, Opinion and Emotions. It is an exchange of facts, ideas, opinions or emotions by two or more persons. It is the sum of all the things one person does.

✅ The correct answer is option C.
The written communication is the most effective ways of communication. Written communication allows one to think thoroughly and refer back to it whenever required. This means record maintenance in Business. There are different ways businesses encounter written communication.

✅ The correct answer is option B.
The essence of time management is taking charge of your life and not allowing interruptions to control. Time management is a set of skills that are learned over time. The skills taught in this book for example, of time blocking, single handling, controlling interruptions, and others don’t provide you with overnight success, nor can you implement or perfect them quickly.

✅ The correct answer is option A.
Adjustment letter is the reply to complaint. The objective is to inform the reader that their complaint has been received. It is also a legal document recording what decisions were made and what actions have or will be taken.

✅ The correct answer is option D.
In writing business letters, one has to be friendly. A business letter is usually a letter from one company to another, or between such organizations and their customers, clients and other external partyes. The overall style of letter depends on the relationship between the parties concerned.