Business Communication MCQs

✅ The correct answer is option D.
Rumours are likely to spread fastest in all of the following instances except when the recipient is not concerned about the information. Rumors are public communications that reflect private hypotheses about how the world works. Embellished by allegations or attributions based on circum- stantial evidence, they are attempts to make sense of uncertain situations.

✅ The correct answer is option D.
How technology can best serve the organization, Relationships and their effects on organizations and Sexual harassment in the workplace are communication issue facing today organizations.

✅ The correct answer is option C.
The time you spend on activities such as eating, sleeping, bathing, exercises, and caring for your home is Maintenance time. We perform many activities in a day. Some of the activities like eating, cooking, exercising, sleeping, bathing and entertaining are also carried out by us along with our work related activities but all these are to be completed within the available time that is 24 hours.

✅ The correct answer is option C.
The information of MIS comes from the both Internal and External sources. A management information system (MIS) is a computer system consisting of hardware and software that serves as the backbone of an organization’s operations.

✅ The correct answer is option C.
Three ways in which communication flows through formal organizational channels are called downward flow, upward flow, and horizontal flow. Communication within a business can involve different types of employees and different functional parts of an organization. These patterns of communication are called flows, and they are commonly classified according to the direction of interaction: downward, upward, horizontal, diagonal, external.

✅ The correct answer is option D.
As a process of sharing thoughts and ideas, communication suffers mainly from physical barriers. Physical barrier is the environmental and natural condition that act as a barrier in communication in sending message from sender to receiver. Organizational environment or interior workspace design problems, technological problems and noise are the parts of physical barriers.

✅ The correct answer is option A.
Internal information for MIS may come from Customers care department. Management information systems (MIS) serve the management level of the organization, providing managers with reports and often online access to the organization’s current performance and historical records.