Business Communication MCQs

✅ The correct answer is option A.
Informal writing style characterizes the memos. An informal writing style is often more direct than a formal style and may rely more heavily on contractions, abbreviations, short sentences, and ellipses.

✅ The correct answer is option D.
Management information systems (MIS) use the transaction data to produce information needed by managers to run the business. In business, management information systems (or information management systems) are tools used to support processes, operations, intelligence, and IT. MIS tools move data and manage information. MIS produce data-driven reports that help businesses make the right decisions at the right time.

✅ The correct answer is option B.
Business letters produce immediate effect because they are informal. A business letter is a letter written in formal language, usually used when writing from one business organization to another, or for correspondence between such organizations and their customers, clients and other external parties.

✅ The correct answer is option A.
In claim letter the initial statement should contain good news. Letters that convey pleasant messages are referred to as “good news” letters. Letters not likely to generate any emotional reaction are referred to as routine letters. The organizational pattern of both types of letters follows a deductive pattern in which the major idea is presented first, followed by supporting details.

✅ The correct answer is option B.
Discretionary time is yours to use as you please, use it for the things you value most in life. Discretionary time is any time when you have a choice as to what to do.

✅ The correct answer is option B.
Oral communication is the interchange of verbal messages between the sender and receiver. Oral communication is the process of expressing information or ideas by word of mouth. Learn more about the types and benefits of oral communication, and find out how you can improve your own oral communication abilities.

✅ The correct answer is option B.
Analytical Letter Reports include investigation of an issue or problem or Calculation of financial ratios of a company. Analytical Reporting is the type of business reporting that is used to make decisions.Analytical reports offer both information and analysis, but they also include recommendations.

✅ The correct answer is option B.
A memorandum (memo) is considered a brief form of written communication for internal use. A memorandum (a memo), is a short message or record used for internal communication in a business.

✅ The correct answer is option D.
Informative writing focuses primarily on the subject under discussion. The purpose of an informative writing is to educate or inform the audience about a specific idea or topic.

✅ The correct answer is option A.
Periodic Reports are routine reports prepared at regular time interval-daily, weekly, monthly quarterly or annually. Periodic reporting means that company finances are reported in distinct time periods, while the time period principle means that the activities of a company can be broken down into specific, short, distinct time periods.