Management MCQs

Why does the Resource-based view of SHRM represent a paradigm shift in SHRM thinking?

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A. Because it focuses on the internal human resources of the business as a source of sustainable competitive advantage
B. Because it advocates tight vertical integration between the organisation’s business strategy and human resource strategy.
C. Because it relies on a set of high-commitment HR practices to deliver sustainable competitive advantage.
D. Because it focuses on the external context of the business
✅ The correct answer is option A.
The Resource-based view of SHRM represent a paradigm shift in SHRM thinking Because it focuses on the internal human resources of the business as a source of sustainable competitive advantage. The resource-based view (RBV) is a managerial framework used to determine the strategic resources a firm can exploit to achieve sustainable competitive advantage.

Treasury bills have high liquidity because of

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A. extensive secondary markets
B. extensive primary markets
C. premium money markets
D. discounted money markets
✅ The correct answer is option A.
Treasury bills have high liquidity because of extensive secondary markets. A Treasury Bill (T-Bill) is a short-term U.S. government debt obligation backed by the Treasury Department with a maturity of one year or less.

Research has shown that customers are more likely to choose a self-service channel if they have ____________.

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A. lower knowledge about a service
B. a preference for convenience
C. purchased the product before
D. a high need for personal interaction
✅ The correct answer is option B.
Research has shown that customers are more likely to choose a self-service channel if they have a preference for convenience. Self-service allows you to provide online support to your customers without requiring any interaction with a representative from your company.

Which of the following is not a key theme in market development?

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A. Identifying new uses for existing products and services
B. Strategic positioning
C. Developing new products for new markets and segments
D. Identifying new markets and segments
✅ The correct answer is option C.
Developing new products for new markets and segments is not a key theme in market development. New product development (NPD) is the process of bringing a new product to the marketplace.