If financial intermediaries are appointed by funds suppliers then these intermediaries are classified as

A. supplier monitor
B. funds monitor
C. delegated monitor
D. allocation monitor
✅ The correct answer is option C.
If financial intermediaries are appointed by funds suppliers then these intermediaries are classified as delegated monitor. The delegated monitor is a financial intermediary because it borrows from small investors (depositors), using unmonitored debt (deposits) to lend to borrowers (whose loans it monitors).

Cash cows are SBU’s that typically generate:

A. problems for product managers
B. paper losses in the long run
C. large awareness levels but few sales
D. a lot of competition
✅ The correct answer is option D.
Cash cows are SBU’s that typically generate a lot of competition. A Cash Cow is a metaphor used for a business or a product, which exhibits a strong potential in terms of returns in a low-growth market. The rate of return from this business is usually greater than the market growth rate. A company does not have to invest much in the business apart from the initial outlay. Once the company recovers its initial investment, it does not have to put in more cash to keep the business growing.

Economic period in which banks have excess funds is classified as

A. functional time line
B. contract timing
C. contraction period
D. expansionary periods
✅ The correct answer is option C.
Economic period in which banks have excess funds is classified as contraction period. A contraction generally occurs after the business cycle peaks, but before it becomes a trough.

In Markov analysis, state probabilities must.

A. Sum to one
B. Be less than one
C. Be greater than one
D. None of the above
✅ The correct answer is option A.
In Markov analysis, state probabilities must sum to one. Markov assumptions: (1) the probabilities of moving from a state to all others sum to one, (2) the probabilities apply to all system participants, and (3) the probabilities are constant over time.

Interest rate equilibrium is increased and supply curve of funds shifts to left or upward is result of

A. increase in future value
B. decrease in future value
C. increase in total wealth
D. decrease in total wealth
✅ The correct answer is option D.
Interest rate equilibrium is increased and supply curve of funds shifts to left or upward is result of decrease in total wealth. The equilibrium interest rate is the rate at which the quantity of money demanded is equal to the quantity of money supplied. The Federal Reserve can alter the equilibrium interest rate by adjusting the supply of money. The demand for money and supply of money can be graphed to determine the equilibrium interest rate.

In writing business letters, one has to be

A. dull
B. formal
C. conventional
D. friendly
✅ The correct answer is option D.
In writing business letters, one has to be friendly. A business letter is usually a letter from one company to another, or between such organizations and their customers, clients and other external partyes. The overall style of letter depends on the relationship between the parties concerned.

__________letter is the reply to complaint.

A. Adjustment
B. An inquiry
C. Collection
D. Sales
✅ The correct answer is option A.
Adjustment letter is the reply to complaint. The objective is to inform the reader that their complaint has been received. It is also a legal document recording what decisions were made and what actions have or will be taken.

Often, the best way to improve customer value, and beat the competition, is to be first to satisfy a need that others have not even considered.

A. TRUE
B. FALSE
Answer: Option B
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✅ The correct answer is option B.
Often, the best way to improve customer value, and beat the competition, is not to be first to satisfy a need that others have not even considered, but to understand customer need.

A general statement or understanding which provides guidelines for decision-making to H.R. managers in respect of various H.R. functions and activities is known as

A. H.R. Vision statement
B. H.R. Philosophy
C. H.R. Mission statement
D. H.R. Policy
✅ The correct answer is option A.
A general statement or understanding which provides guidelines for decision-making to H.R. managers in respect of various H.R. functions and activities is known as H.R. Vision statement. “Human Resources provides leadership in shaping an equitable and inclusive culture that drives diversity, excellence, and innovation by supporting talent, engagement, and the employee work experience.”