Business Communication MCQs

✅ The correct answer is option A.
Committed time is devoted to school labs, studying work, commuting, and other activities involving your immediate and long-term goals. Committed time, like contracted time, takes priority over necessary and free time because it is viewed as productive work.

✅ The correct answer is option B.
When the department heads of marketing and research get together for a meeting is a good example of horizontal flow in an organization. Horizontal flow refers to the flow of information among people at the same or similar organizational levels, whereas diagonal flow refers to the flow of information among persons at different levels, who have no direct reporting relationships.

✅ The correct answer is option A.
The following is the permanent records for business letters. A letter written for business purpose is a business letter. Inquiry letter, offer letter, order letter, cover letter, notices, termination of employment are some of the business letters. Suppose a person wants to write any of these business letters.

✅ The correct answer is option A.
Communication without words is called Non- verbal communication. When messages or information is exchanged or communicated without using any spoken or written word is known as nonverbal communication. Non-verbal communication (NVC) is usually understood as the process of communication through sending and receiving wordless messages.

✅ The correct answer is option C.
The right people, the right information, a message in a timely manner is necessary for effective communication to occur. Effective communication can help to foster a good working relationship between you and your staff, which can in turn improve morale and efficiency.

✅ The correct answer is option A.
A creative way to brainstorm, plan, and put your vision into action is to use a Mind map. A mind map is a tool for the brain that captures the thinking that goes on inside your head. Mind mapping helps you think, collect knowledge, remember and create ideas.

✅ The correct answer is option C.
All of the following might be used to improve organizational communication except filtering. Organizational communication is the exchange of information, ideas, and views within and outside the organization. Organizational communication indicates communication not only in business but also in hospitals, churches, government agencies, military organization, and academic institutions.

✅ The correct answer is option D.
A report presents least a review of the literature, the methods used, the findings and a discussion they have some common elements but may vary in overall organisational structure.

✅ The correct answer is option A.

✅ The correct answer is option A.
If there is no receiver, there is no communication. Communication requires a sender, a message, and a recipient, although the receiver may not be present or aware of the sender’s intent to communicate at the time of communication. Communication requires that the communicating parties share some area of commonality.