Business Communication MCQs

✅ The correct answer is option B.
Surveys, suggestion boxes, and employee newsletters are considered to be upward types of communication.

✅ The correct answer is option A.
The flow of information through MIS is need dependent. MIS is the use of information technology, people, and business processes to record, store and process data to produce information that decision makers can use to make day to day decisions. MIS is the acronym for Management Information Systems.

✅ The correct answer is option A.
MIS is an organized portfolio of formal systems for obtaining processing and delivering information in support of the business operations and management of an organization. MIS is the use of information technology, people, and business processes to record, store and process data to produce information that decision makers can use to make day to day decisions. MIS is the acronym for Management Information Systems.

✅ The correct answer is option A.
Procrastination is one of the major barriers to effective time management. Procrastination is the avoidance of doing a task that needs to be accomplished by a certain deadline. It could be further stated as a habitual or intentional delay of starting or finishing a task despite knowing it might have negative consequences.

✅ The correct answer is option A.
Defining purpose is accomplished initially while planning a report. The planning report describes what is to be done, how and when it is to be carried out.

✅ The correct answer is option A.
Registering sound vibrations is Hearing. The eardrum vibrates from the incoming sound waves and sends these vibrations to three tiny bones in the middle ear.

✅ The correct answer is option D.
Organizational communication includes interviewing potential employees, resolving conflicts and presenting and selling ideas.

✅ The correct answer is option D.
Horizontal communication is the transmission of information between people, divisions, departments or units within the same level of organizational hierarchy. You can distinguish it from vertical communication, which is the transmission of information between different levels of the organizational hierarchy.

✅ The correct answer is option D.
A common fallacy about manager is that he must be Loud, flamboyant and drinker.

✅ The correct answer is option D.
Employees feeling that they don’t receive enough information to do their jobs, Employees feeling that they receive too much information and Employees feeling the information they do receive is not the information they need are the problems can occur as a result of ineffective downward flow.