1422. __________ is the single factor that best indicates social class.

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A. Time
B. Money
C. Occupation
D. Fashion
✅ The correct answer is option C.
Occupation is the single factor that best indicates social class. Social Classes Social class can be defined as a hierarchy in which the people are divided in different classes or groups on the basis of social status, esteem and prestige.

1419. The competencies or skills that a firm employs to transform inputs into outputs are:

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A. tangible resources
B. intangible resources
C. organizational capabilities
D. reputational resources
✅ The correct answer is option C.
The competencies or skills that a firm employs to transform inputs into outputs are organizational capabilities. An organizational capability is a company’s ability to manage resources, such as employees, effectively to gain an advantage over competitors. The company’s organizational capabilities must focus on the business’s ability to meet customer demand.

1416. Which one of the following does not influence organizational learning?

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A. Awareness of wider environmental developments
B. Knowledge of competitor activity
C. Reflecting on past actions
D. Applying activity maps
✅ The correct answer is option D.
Applying activity maps does not influence organizational learning. Organizational learning theory states that, in order to be competitive in a changing environment, organizations must change their goals and actions to reach those goals.

1413. Examples of pure tangible goods include all of the following EXCEPT:

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A. Soap
B. Tax preparation
C. Toothpaste
D. Salt
✅ The correct answer is option B.
Examples of pure tangible goods include all of the following EXCEPT Tax preparation. Marketing a service or intangible product takes creativity because you are trying to sell something a customer cannot physically see, smell, touch or taste. Intangible products and services include things like insurance policies, tax preparation services and cell phone service contracts.

1409. _________ strategy is much talked and publicized in the present Indian environment

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A. Corporate
B. Business
C. Functional
D. Growth
✅ The correct answer is option D.
Growth strategy is much talked and publicized in the present Indian environment. A growth strategy is a plan of action that allows you to achieve a higher level of market share than you currently have. Contrary to popular belief, a growth strategy is not necessarily focused on short-term earnings—growth strategies can be long-term, too.

Method of auction of futures contract in which traders sell their futures contracts at a specified price by crying out in louder voices is classified as

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A. traders gathered auction
B. close outcry auction
C. specified auction
D. open outcry auction
✅ The correct answer is option D.
Method of auction of futures contract in which traders sell their futures contracts at a specified price by crying out in louder voices is classified as open outcry auction. Open outcry is a method of verbal and hand signal communication used by traders at stock and futures exchanges. Signals and shouts convey trading information, intentions, and acceptance in the trading pits.

Lack of openness in communication

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A. reduces employee satisfaction
B. has no effect on employee satisfaction
C. reduces management satisfaction
D. shows good management control
✅ The correct answer is option A.
Lack of openness in communication reduces employee satisfaction. Openness in interpersonal communication is a person’s willingness to self-disclose to reveal information about himself or herself as appropriate. Openness also includes a willingness to listen openly and to react honestly to the messages of others.

1403. Which of the following is a characteristic of a customer-driving organization?

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A. Innovative
B. Conservative
C. Responsive
D. Unresponsive
✅ The correct answer is option C.
Responsive is a characteristic of a customer-driving organization. Customer responsiveness measures the speed and quality at which your company provides customer service and communication.

Goals help us to ________

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A. Communicate
B. Success
C. Work
D. Motivate
✅ The correct answer is option A.
Goals help us to communicate. Communication is also a tool that helps us achieve certain goals. Therefore, it is important to allow ideas and information to flow clearly and quickly among team members. But the process of transmitting those ideas in the way they don’t lose value defines communication as goal-oriented.