Management MCQs

Today, important factor that result in augmentation in international bond market is

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A. low interest rates
B. high interest rates
C. moderate interest rates
D. all of above
✅ The correct answer is option A.
Today, important factor that result in augmentation in international bond market is low interest rates. The foreign bond market includes the bonds that are sold in a country using that country’s currency but issued by a non-domestic borrower.

____ is the people who develop and operate the information systems.

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A. IS specialists
B. IS Analyst
C. IS experts
D. IS data entry
✅ The correct answer is option A.
IS specialists is the people who develop and operate the information systems. Specialists typically focus on a specific computer network, database, or systems administration function.

The apex body of the Export Promotion organizations is:

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A. EPC
B. Commodity Boards
C. FIEO
D. IIFT
✅ The correct answer is option D.
The apex body of the Export Promotion organizations is IIFT. The Indian Institute of Foreign Trade is an autonomous public business school established in 1963 by the Government of India to help professionalize the country’s foreign trade management and increase exports by developing human resources; generating, analysing and disseminating data; and conducting research.

_______Plans are made to achieve the overall organizational goals

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A. tactical plans
B. strategic plans
C. operational plans
D. single use plans
✅ The correct answer is option B.
Strategic Plans are made to achieve the overall organizational goals. The purpose of strategic planning is to set your overall goals for your business and to develop a plan to achieve them. It involves stepping back from your day-to-day operations and asking where your business is headed and what its priorities should be.

Agency problem is between

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A. Manager and Employees
B. Manager and Government
C. Manager and Shareholders
D. Parent to Subsidiary
✅ The correct answer is option C.
Agency problem is between manager and shareholders. The agency problem is a conflict of interest inherent in any relationship where one party is expected to act in another’s best interests. In corporate finance, the agency problem usually refers to a conflict of interest between a company’s management and the company’s stockholders.

Which of the following is not one the five dimensions that is measured by the SERVQUAL SCALE?

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A. tangibles
B. employee satisfaction
C. responsiveness
D. assurance
✅ The correct answer is option B.
Employee satisfaction is not one the five dimensions that is measured by the SERVQUAL SCALE. Employee satisfaction or job satisfaction is, quite simply, how content or satisfied employees are with their jobs. Employee satisfaction is typically measured using an employee satisfaction survey.

In financial markets, STRIPS are also classified as

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A. treasury KIBOR notes
B. treasury KIBOR bonds
C. treasury zero coupon bonds
D. treasury LIBOR bonds
✅ The correct answer is option C.
In financial markets, STRIPS are also classified as treasury zero coupon bonds. A zero-coupon bond is a debt security that does not pay interest but instead trades at a deep discount, rendering a profit at maturity, when the bond is redeemed for its full face value.

A firm’s reaction to a customer complaint that results in customer satisfaction and goodwill is called a:

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A. service recovery paradox
B. service recovery
C. critical incident
D. moment of truth
✅ The correct answer is option B.
A firm’s reaction to a customer complaint that results in customer satisfaction and goodwill is called a service recovery. Service Recovery is a theory that suggests that a customer who has a bad experience and receives a prompt, effective response to their issues will be a more loyal customer, than a customer who had no bad experience at all.

_____________ include investigation of an issue or problem or Calculation of financial ratios of a company.

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A. Formal report
B. Analytical Letter Reports
C. Scientific Reports
D. Informational Letter Reports
✅ The correct answer is option B.
An analytical report is a type of a business report that uses qualitative and quantitative company data to analyze as well as evaluate a business strategy or process, while empowering employees to make data-driven decisions based on evidence and analytics.