Which of the following is not a function normally performed by the HR department?

A. Employee relation
B. Training and Development
C. Accounting
D. Recruitment and Selection
✅ The correct answer is option C.
Accounting is not a function normally performed by the HR department. The six main function of HR are recruitment, workplace safety, employee relations, compensation planning, labor law compliance and training.

Under which of the following authority, an HR manager took the decision to provide training to its employees regarding the operations of newly installed machine?

A. Staff
B. Functional
C. Line
D. Implied
✅ The correct answer is option B.
Under Functional authority, an HR manager took the decision to provide training to its employees regarding the operations of newly installed machine. Functional authority is the right that is delegated to an individual or a department to control specified processes, practices, policies, or other matters in relation to activities undertaken by persons in other departments.

The human resource management functions aims at

A. ensuring that the ‘human resources possess, adequate capital, tool equipment and material to perform the job successful
B. helping the Organisation deal with its employees in different stages of employment
C. improving an Organisation’s creditworthiness among financial institutions
D. Ensuring financial & Marketing Stability
✅ The correct answer is option B.
The human resource management functions aims at helping the Organisation deal with its employees in different stages of employment. Human Resource Management typically means to engage, improve and preserve sufficiently capable employees, to implement the activities essential to achieve organizational aims.

The process of the feedback is made up of __ phases.

A. 4
B. 5
C. 6
D. 7
✅ The correct answer is option B.
The process of the feedback is made up of 5 phases. Here are the five steps to communicating positive feedback to employees: Establish the purpose of the conversation. Describe the positive behavior or performance. Ask the employee the reasons for their success. Listen actively and empathetically. Thank the employee and express your confidence in their continued success.

A broad, general and written statement of a specific job based on the findings of an analysis is called as

A. Specific Job Design
B. Job Identification
C. Job Analysis
D. Job Description
✅ The correct answer is option C.
A broad, general and written statement of a specific job based on the findings of an analysis is called as Job Analysis. It generally includes duties, purpose, responsibilities, scope, and working conditions of a job along with the job’s title, and the name or designation of the person to whom the employee reports.

The first step in the e-selection process is

A. consider how the various new stakeholders and clients will use the system
B. train the employees that will be responsible for the administration of the process
C. draw-up a flow chart of the current assessment process
D. draft the desired flow process that will result from the E-selection process
✅ The correct answer is option C.
The first step in the e-selection process is draw-up a flow chart of the current assessment process. This is an assessment that looks at employee and organizational knowledges, skills, and abilities, to identify any gaps or areas of need.

Which of the following approach emphasizes the’ effect of psychological &. Social factors on employees’ performance?

A. Scientific approach
B. Rational approach
C. Human relations approach
D. Systematic approach
✅ The correct answer is option C.
Human relations approach emphasizes the’ effect of psychological &. Social factors on employees’ performance. According to Human Relations Approach, management is the Study of behaviour of peo­ple at work. This approach had its origin in a series of experiments conducted by Professor Elton Mayo and his associates at the Harvard School of Business at the Western Electric Company’s Hawthorne Works, near Chicago.

Which of the following force makes an individual eligible to make decisions, give orders & directing work activities of others?

A. Power
B. Influence
C. Authority
D. Command
✅ The correct answer is option C.
Authority force makes an individual eligible to make decisions, give orders & directing work activities of others. Authority is the right to make decisions, to direct the work of others, and to give orders. Line managers are authorized to direct the work of subordinates and are directly in charge of accomplishing the organization’s basic goals.

Performance development plan is set for the employee by his

A. Employer
B. Department Head
C. Immediate boss
D. Any of the above
✅ The correct answer is option C.
Performance development plan is set for the employee by his immediate boss. Performance and development planning is carried out jointly by the manager and the employee and in the process of discussions they both arrive at performance agreements and define performance expectations.

The field of HRM was founded on the idea that the competitive advantage of the organisation relies on the following sources of capital:

A. cultural, human and system capital
B. social, cultural and human capital
C. organisation relies on the ,following sources of capital
D. cultural, human and source capital
✅ The correct answer is option B.
The field of HRM was founded on the idea that the competitive advantage of the organisation relies on the social, cultural and human capital. Human capital formation increases the income of the individuals by enhancing their technical skills and generating more of job opportunities.