110. Rumours and gossips are_________.

A. downward communication
B. upward communication
C. horizontal communication
D. informal communication
✅ The correct answer is option D.
Rumours and gossips are informal communication. The Informal Communication is the casual and unofficial form of communication wherein the information is exchanged spontaneously between two or more persons without conforming the prescribed official rules, processes, system, formalities and chain of command.

1596. Research has shown that younger and higher income customers are more likely to use __________ channels.

A. self-service
B. single site
C. Personal
D. Impersonal
✅ The correct answer is option A.
Research has shown that younger and higher income customers are more likely to use self-service channels. A powerful self-service channel, best used to provide quick information to customers like account balances, outstanding amounts, location, confirmations etc.

In interest rate swap transaction, party who pays fixed payments of interest is classified as

A. notion buyer
B. notion seller
C. swap buyer
D. swap seller
✅ The correct answer is option C.
In interest rate swap transaction, party who pays fixed payments of interest is classified as swap buyer. A swap is a derivative contract through which two parties exchange the cash flows or liabilities from two different financial instruments. Most swaps involve cash flows based on a notional principal amount such as a loan or bond, although the instrument can be almost anything.

1590. The distinguishing feature of an LP model is.

A. Relationship among all variables is linear
B. It has single objective function & constraints
C. Value of decision variables is non-negative
D. All of the above
✅ The correct answer is option A.
The distinguishing feature of an LP model is relationship among all variables is linear. The linear programming model is an algebraic description of the objective to be minimized and the constraints to be satisfied by the variables.

1587. An array of firm resources include interpersonal relations among managers in the firm, its culture, and its reputation with its customers and suppliers. Such competitive advantages are based upon

A. physical uniqueness
B. path dependency
C. social complexity
D. tangible resources
✅ The correct answer is option C.
An array of firm resources include interpersonal relations among managers in the firm, its culture, and its reputation with its customers and suppliers. Such competitive advantages are based upon social complexity. Social complexity is the study of the phenomena of human existence – emigration patterns, armed conflicts, political movements, marriage practices, natural disasters, etc, etc – and the many possible arrangements of relationships between those discrete phenomena.

138. The process of the feedback is made up of __ phases.

A. 4
B. 5
C. 6
D. 7
✅ The correct answer is option B.
The process of the feedback is made up of 5 phases. Here are the five steps to communicating positive feedback to employees: Establish the purpose of the conversation. Describe the positive behavior or performance. Ask the employee the reasons for their success. Listen actively and empathetically. Thank the employee and express your confidence in their continued success.

Current selling price of municipal bonds available to bond holders is used to calculate

A. yield to income tax
B. yield to municipal bonds
C. yield to tax rate
D. yield to revenue bonds
✅ The correct answer is option B.
Current selling price of municipal bonds available to bond holders is used to calculate yield to municipal bonds.

1578. Working capital cash outflow, cash outflow to buy machine and cash inflow from machine are examples of

A. cash flow from operations
B. terminal disposal of investment
C. net initial investment
D. average return on investment
✅ The correct answer is option C.
Working capital cash outflow, cash outflow to buy machine and cash inflow from machine are examples of net initial investment. Net investment is the amount spent by a company or an economy on capital assets, or gross investment, less depreciation. Net investment helps give a sense of how much money a company is spending on capital items used for operations, such as property, plants, equipment, and software.

108. Few subordinates report directly to a manger is _________.

A. wide span of management
B. large span of management
C. small span of management
D. narrow span of management
✅ The correct answer is option D.
Few subordinates report directly to a manger is narrow span of management. The Span of Management refers to the number of subordinates who can be managed efficiently by a superior. Simply, the manager having the group of subordinates who report him directly is called as the span of management.