1662. Low Consumer involvement in purchase and little significant brand difference comes in which types of buying behaviors.

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A. Complex buying behavior
B. Dissonance-reducing buying behavior
C. Habitual buying behaviors
D. Variety-seeking buying behaviors
✅ The correct answer is option D.
Low Consumer involvement in purchase and little significant brand difference comes in Variety-seeking buying behaviors. Variety-seeking buyer behavior is the buying tendency of those consumers that do not have a high involvement with a product when there is a significant difference between brands.

1659. A calling population is considered to be infinite when.

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A. All customers arrive at once
B. Arrivals are independent of each other
C. Arrivals are dependent upon each other
D. All of the above
✅ The correct answer is option B.
A calling population is considered to be infinite when Arrivals are independent of each other. If new customer’s arrival is independent of the number of customers already in the system, the calling population is called unlimited or infinite.

1656. Which of the following is not a means to develop a customer commitment focus in the organization?

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A. Introducing quality control
B. Activity mapping
C. Enhancing customer service
D. Image building
✅ The correct answer is option C.
Enhancing customer service is not a means to develop a customer commitment focus in the organization. Great customer service can help you build trust, improve brand awareness, gain customer loyalty, drive sales, and attract new customers through valuable recommendations.

Which of the following statement is True(T) or False(F) are given below. 1. In a press release the heading should not be written in capitals. 2. The heading should be long. 3. Put an exclamation at the end of the heading.

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A. TTT
B. FFF
C. TFT
D. FTF
✅ The correct answer is option B.
1. In a press release the heading should be written in capitals.

2. The heading should be short.

3. Do not put an exclamation at the end of the heading.

1651. executive salaries, rent and other general administration cost in corporate costs are classified under

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A. human resource management costs
B. corporate administration costs
C. treasury costs
D. discretionary costs
✅ The correct answer is option B.
Executive salaries, rent and other general administration cost in corporate costs are classified under corporate administration costs. Administrative expenses are costs related to the general administration of the business. This category of costs does not relate specifically to any business function such as production and sales. These costs are incurred at the corporate level, rather than by individual departments or business units.

1649. What can be defined as a useful idle resource which has economic value eg; raw materials, spareparts, finished items, etc?

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A. Inventory Control
B. Inventory
C. Inventory Planning
D. None of the above
✅ The correct answer is option B.
Inventory can be defined as a useful idle resource which has economic value eg; raw materials, spareparts, finished items, etc. Inventory is an idle stock of physical goods that contain economic value, and are held in various forms by an organization in its custody awaiting packing, processing, transformation, use or sale in a future point of time.

__________ expressly designed for the support of individual and collective decision making.

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A. MIS
B. DSS
C. IPS
D. OSS
✅ The correct answer is option B.
DSS expressly designed for the support of individual and collective decision making. A decision support system (DSS) is a computerized program used to support determinations, judgments, and courses of action in an organization or a business. A DSS sifts through and analyzes massive amounts of data, compiling comprehensive information that can be used to solve problems and in decision-making.

1645. Total cost incur by customer to use, acquire, maintain and dispose service or product is classified as

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A. budgeted life cycle
B. targeted life cycle
C. customer life cycle
D. operating life cycle
✅ The correct answer is option C.
Total cost incur by customer to use, acquire, maintain and dispose service or product is classified as customer life cycle. The customer lifecycle is a term that describes the different steps a customer goes through when they are considering, buying, using, and remaining loyal to a particular product or service. This lifecycle has been broken down into five distinct stages: reach, acquisition, conversion, retention, and loyalty.

1643. User training and system conversion belong to _________ phase of SDLC

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A. Analysis
B. Design
C. Implementation
D. Maintenance
✅ The correct answer is option C.
User training and system conversion belong to Implementation phase of SDLC. The project takes shape during the implementation phase. This phase involves the construction of the actual project result. The implementation phase is the doing phase, and it is important to maintain the momentum.

1641. The ________ concept holds that consumers and businesses, if left alone, will ordinarily not buy enough of the organization’s products.

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A. Production
B. Selling
C. Marketing
D. Holistic marketing
✅ The correct answer is option B.
The Selling concept holds that consumers and businesses, if left alone, will ordinarily not buy enough of the organization’s products. The Selling Concept proposes that customers, be individual or organizations will not buy enough of the organization’s products unless they are persuaded to do so through selling effort. So organizations should undertake selling and promotion of their products for marketing success.