A. TTT
B. TTF
C. FFF
D. FTT
✅ The correct answer is option B.
1. Be expressive
1. Be expressive
2. Be distinct
3. Do be pleasant
Communication skills MCQs
1. ________ is used before ‘university’ 2. ________ is used before ‘hour’
A. An, A
B. A, An
C. The, A
D. An, The
✅ The correct answer is option B.
1. A is used before ‘university’
1. A is used before ‘university’
2. An is used before ‘hour’
1. The best first line of defense when you meet a difficult customer is _________ bring sympathetic to him. 2. Tack ling a customer who is not satisfied with the treatment he has received needs __________ hearing.
A. Anger, Impatient
B. Listening, Patient
C. Reading, Doctor
D. Patient, Listening
✅ The correct answer is option B.
1. The best first line of defense when you meet a difficult customer is Listening bring sympathetic to him.
1. The best first line of defense when you meet a difficult customer is Listening bring sympathetic to him.
2. Tack ling a customer who is not satisfied with the treatment he has received needs Patient hearing.
Which of the following statement is True(T) or False(F) are given below. 1. Paraphrasing aims to shorten the length of a text. 2. Paraphrasing changes the meaning of the text
A. TF
B. FT
C. FF
D. TT
✅ The correct answer is option C.
1. Paraphrasing doenot aims to shorten the length of a text.
1. Paraphrasing doenot aims to shorten the length of a text.
2. Paraphrasing doesnot changes the meaning of the text.
In writing a complaint the following points should be kept in mind. Which of the following statement is True(T) or False(F) are given below. 1. Always be sarcastic angry or threatening 2. Write a long complaint letter 3. Send original documents
A. TTT
B. FFF
C. FTF
D. TFT
✅ The correct answer is option B.
1. Always be polite
1. Always be polite
2. Write a short complaint letter
3. Send copy of documents
Which of the following statement is True(T) or False(F) are given below. 1. By focusing too much on the facts, the listener may miss the message that the speaker is intending to convey. 2. When the listener is intercepting that means he / she is a good listener.
A. TF
B. TT
C. FF
D. FT
✅ The correct answer is option A.
1. By focusing too much on the facts, the listener may miss the message that the speaker is intending to convey.
1. By focusing too much on the facts, the listener may miss the message that the speaker is intending to convey.
2. When the listener is intercepting that means he / she is not a good listener.
is the vital part of the letter which to as good as wishing the person.
A. Salutation
B. Enclosure
C. Subject
D. Reference
✅ The correct answer is option A.
Salutation is the vital part of the letter which to as good as wishing the person. A salutation is a greeting used in a letter or other written or non-written communication. Salutations can be formal or informal. The most common form of salutation in an English letter is Dear followed by the recipient’s given name or title.
Salutation is the vital part of the letter which to as good as wishing the person. A salutation is a greeting used in a letter or other written or non-written communication. Salutations can be formal or informal. The most common form of salutation in an English letter is Dear followed by the recipient’s given name or title.
The semantic markers used to indicate the development of ideas or to list the ideas arethe semantic markers used to indicate the development of ideas or to list the ideas are : 1. Primarily 2. Secondly 3. Finally 4. Consequently
A. 3, 2, 4
B. 1, 2, 4
C. 1, 3, 4
D. 1, 2, 3
✅ The correct answer is option D.
The semantic markers used to indicate the development of ideas or to list the ideas arethe semantic markers used to indicate the development of ideas or to list the ideas are Primarily, Secondly and Finally.
The semantic markers used to indicate the development of ideas or to list the ideas arethe semantic markers used to indicate the development of ideas or to list the ideas are Primarily, Secondly and Finally.
Arrange the steps in SQ3R technique 1. Recall 2. Question 3. Survey 4. Reading 5. Review
A. 3 – 4 – 1 – 2 – 5
B. 1 – 2 – 3 – 4 – 5
C. 5 – 1 – 2 – 3 – 4
D. 3 – 2 – 4 – 1 – 5
✅ The correct answer is option D.
The steps in SQ3R technique are Survey, Question, Reading, Recall and Review.
The steps in SQ3R technique are Survey, Question, Reading, Recall and Review.
Which of the following statement is True(T) or False(F) are given below. 1. Abstract nouns cannot be seen, felt or heard 2. Common nouns identify the particular variety 3. Collective nouns take a plural verb
A. FFF
B. TTT
C. TFF
D. FTF
✅ The correct answer is option C.
1. Abstract nouns cannot be seen, felt or heard
1. Abstract nouns cannot be seen, felt or heard
2. Common nouns doesnot identify the particular variety
3. Collective nouns usually take a singular verb, because they are singular in construction, but they sometimes take a plural verb.