Business Management MCQs

61. The problems in communication channels is known as__________.

A. organizational barriers
B. mechanical barriers
C. personal barriers
D. semantic barriers
✅ The correct answer is option B.
The problems in communication channels is known as mechanical barriers. Mechanical communication barriers are technical sources of interference in the communication process. A mechanical barrier stems from a problem in machinery or instruments used to transmit the message.

62. Wages, salaries, bonus, vacation pay, insurance are examples of _________.

A. financial motivation
B. non-financial motivation
C. extrinsic motivation
D. intrinsic motivation
✅ The correct answer is option A.
Wages, salaries, bonus, vacation pay, insurance are examples of financial motivation. Financial motivation relates to the way in which an organization uses compensation structure to motivate workers to high performance.

63. ________is a force to drive a person to action

A. motivation
B. coordination
C. co-operation
D. control
✅ The correct answer is option A.
Motivation is a force to drive a person to action. Motivation is the word derived from the word ‘motive’ which means needs, desires, wants or drives within the individuals. It is the process of stimulating people to actions to accomplish the goals.

64. A structure of relationship is called as

A. organization
B. functions
C. team
D. group effort
✅ The correct answer is option A.
A structure of relationship is called as organization. An organizational structure is a system that outlines how certain activities are directed in order to achieve the goals of an organization. These activities can include rules, roles, and responsibilities.

65. Participation, recognition and power are some of the examples of _________.

A. financial motivation
B. non-financial motivation
C. extrinsic motivation
D. intrinsic motivation
✅ The correct answer is option B.
Participation, recognition and power are some of the examples of non-financial motivation. Non-financial motivation is the integration of a system of reward and recognitions (Rewards and Recognition – R & R), which doesn’t involve giving money directly to the employee.

66. The leadership style considers subordinates do not have ability and immature is.

A. autocratic style
B. liberal leader
C. democratic leader
D. institutional leader
✅ The correct answer is option D.
The leadership style considers subordinates do not have ability and immature is institutional leader. A leadership style refers to a leader’s characteristic behaviors when directing, motivating, guiding, and managing groups of people.

67. A leader who serves as the head of the family and treats his followers like his family members is _______.

A. paternalistic leader
B. intellectual leader
C. liberal leader
D. institutional leader
✅ The correct answer is option A.
A leader who serves as the head of the family and treats his followers like his family members is paternalistic leader. Paternalistic leadership is a managerial approach that involves a dominant authority figure who acts as a patriarch or matriarch and treats employees and partners as though they are members of a large, extended family. In exchange, the leader expects loyalty and trust from employees, as well as obedience.

68. The decisions which are frequent and repetitive in nature are called as

A. non programmed decisions
B. programmed decisions
C. major decisions
D. operative decisions
✅ The correct answer is option B.
The decisions which are frequent and repetitive in nature are called as programmed decisions. These decisions are taken in the regular course of any business operations and occur at a day-to-day frequency. These decisions are repetitive and structured in nature.

69. Communication of policies, procedures and programmes is example of_________.

A. downward communication
B. upward communication
C. horizontal communication
D. informal communication
✅ The correct answer is option A.
Communication of policies, procedures and programmes is example of downward communication. Downward communication is the communication where information or messages flows from the top of the organizational structure from the bottom of the organizational structure.
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