A. departmentation by function
B. departmentation by products
C. departmentation by territory
D. departmentation by customers
✅ The correct answer is option D.
Departmentation on the basis of activities grouped according to the type of customer is departmentation by customers. Customer departmentalization is where the organization’s activities are ready to respond to and interact with specific customers or customer groups.
Departmentation on the basis of activities grouped according to the type of customer is departmentation by customers. Customer departmentalization is where the organization’s activities are ready to respond to and interact with specific customers or customer groups.