1827. SSTS refers to __________.

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A. Service Standards Testing
B. Self- Service Technologies
C. Standard Service Technologies
D. Self Service Treatments
✅ The correct answer is option B.
SSTS refers to Self- Service Technologies. Self-Service Technologies (SSTs) are technological interfaces allowing customers to produce services independent of involvement of direct service employee.

1825. An ability of an organization, to offer its services or products that must be perceived by customers as unique and superior, in comparison to its competitors is called

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A. inelastic demand
B. product differentiation
C. cost leadership
D. elastic demand
✅ The correct answer is option B.
An ability of an organization, to offer its services or products that must be perceived by customers as unique and superior, in comparison to its competitors is called product differentiation. Product differentiation (or just differentiation) is a marketing process of differentiating an offering (product or service) from others in the market, to make it more appealing to the target audience.

1821. Type of outcomes, which can never be measured in numerical terms in books of accounts are classified as

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A. expected factors
B. recorded factors
C. qualitative factors
D. quantitative factors
✅ The correct answer is option C.
Type of outcomes, which can never be measured in numerical terms in books of accounts are classified as qualitative factors. Qualitative factors are outcomes from certain actions that are difficult or impossible to measure.

1815. An exertion for achieving a set goal is known as

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A. motivation
B. goal congruence
C. effort
D. autonomy
✅ The correct answer is option C.
An exertion for achieving a set goal is known as effort. The term effort refers to the specific and quantifiable count and/or measure of definable labor units that it is deemed are to be required in the attempts to arrive at completion of a phase (or of the entirety) of a particular schedule activity and/or work breakdown structure component, a distinct control account, or the project as a whole.

Markets in which new securities are issued by corporations to raise funds are called

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A. primary markets
B. secondary markets
C. Gross markets
D. proceeds markets
✅ The correct answer is option A.
Markets in which new securities are issued by corporations to raise funds are called primary markets. The primary market is where securities are created. It’s in this market that firms sell (float) new stocks and bonds to the public for the first time. An initial public offering, or IPO, is an example of a primary market.

1779. ____ information system uses the information technology to develop all features in the products.

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A. Structure
B. Strategic
C. Systematic
D. Statistical
✅ The correct answer is option B.
Strategic information system uses the information technology to develop all features in the products. Strategic information systems (SIS) are information systems that are developed in response to corporate business initiative.