The complaint must be made by an individual on a ‘Personal Lines’ insurance
The complaint must be lodged within 1 year of the insurer rejecting the complaint
Complainant has to approach a consumer forum prior to ombudsman
The total relief sought must be within an amount of Rs. 20 lakh
✅ The correct answer is C.
A person can directly lodge a complaint with ombudsman. Hence, it is not a pre-requisite that complainant has to approach a consumer forum prior to ombudsman.
A person can directly lodge a complaint with ombudsman. Hence, it is not a pre-requisite that complainant has to approach a consumer forum prior to ombudsman.