A. Known, Unknown, Undreamed
B. User, Developer
C. Functional, Non-Functional
D. Normal, Expected, Exciting
✅ The correct answer is option D.
Explanation: According to QFD, Normal, Expected and Exciting requirements maximizes customer satisfaction from the Software Engineering Process.
Explanation: According to QFD, Normal, Expected and Exciting requirements maximizes customer satisfaction from the Software Engineering Process.