A. Process are not easily codified
B. The agent has to interpret the information
C. The agent is expected to exercise judgement
D. All of the above
✅ The correct answer is option D.
The main characteristics of Knowledge Process Outsourcing are Process are not easily codified, The agent has to interpret the information and The agent is expected to exercise judgement.
The main characteristics of Knowledge Process Outsourcing are Process are not easily codified, The agent has to interpret the information and The agent is expected to exercise judgement.