Strategic Management MCQs

✅ The correct answer is option C.
If an organization is to survive, High level of service is most essential. At the highest level, the minimum attributes that the customer/stakeholder expects in the service include: High quality, Customer friendly, Environmentally responsible, etc.

✅ The correct answer is option C.
Strategy effectiveness and competitive success is dependent on Content, change, learning groups of competencies. Strategic success requires a clear understanding of the needs of the market, and the satisfaction of targeted customers more effectively and more profitably than by competitors. Real competitive advantage implies companies are able to satisfy customer needs more effectively than their competitors.

✅ The correct answer is option D.
Demographical considerations (e g , age; ethnicity etc) is not a main determinant of centralization/decentralization.

✅ The correct answer is option C.
The ability to discern patters in the dynamic environment and competitive chaos, and spot opportunities ahead of rivals is a skill required by organizations to deal with competitive chaos.

✅ The correct answer is option B.
The process of developing a mission statement includes ask managers to read selected articles about mission statements. A mission statement defines what an organization is, why it exists, its reason for being. At a minimum, your mission statement should define who your primary customers are, identify the products and services you produce, and describe the geographical location in which you operate.

✅ The correct answer is option A.
The three organizational levels are corporate level, business level and functional level. The corporate level involves the entire organization. Business units include divisions, product lines or other centers of business activity within your organization. The functional level refers to organizational departments such as human resources, marketing, operations and IT.

✅ The correct answer is option C.
By economy, efficiency, and effectiveness means should an organization measure its performance. analyzing a company’s performance against its objectives and goals. In other words, organizational performance comprises real results or outputs compared with intended outputs.

✅ The correct answer is option B.
Environmental scanning occurs in Proactive phase of strategic conflict management. Conflict management is the practice of being able to identify and handle conflicts sensibly, fairly, and efficiently. Since conflicts in a business are a natural part of the workplace, it is important that there are people who understand conflicts and know how to resolve them. This is important in today’s market more than ever. Everyone is striving to show how valuable they are to the company they work for and at times, this can lead to disputes with other members of the team.

✅ The correct answer is option B.
Processual is not a recognized area of opportunity for developing synergy. The definition of processual is using a process, a particular method.

✅ The correct answer is option C.
A question for business level strategy would be How should the business compete in its market?