An example of learning and growth perspective in balanced scorecard is

A. employee turnover rates
B. operating capabilities and number of patents
C. operating income and revenue growth
D. customer satisfaction and market share
✅ The correct answer is option A.
An example of learning and growth perspective in balanced scorecard is employee turnover rates. Employee turnover rate is calculated by dividing the number of employees who left the company by the average number of employees in a certain period in time. This number is then multiplied by 100 to get a percentage.

Type of distribution, which consists of alternative outcomes and probabilities of events is classified as

A. event table
B. outcome table
C. decision table
D. probability table
✅ The correct answer is option C.
Type of distribution, which consists of alternative outcomes and probabilities of events is classified as decision table. Decision tables are a concise visual representation for specifying which actions to perform depending on given conditions.

As compared to irrelevant cost, occurrence of relevant costs must

A. have high correlation
B. be in future
C. be in past
D. be zero correlated
✅ The correct answer is option B.
As compared to irrelevant cost, occurrence of relevant costs must be in future. Relevant costs are affected by a new decision. Irrelevant costs have to be incurred irrespective of a new decision. The relevant costs affect the future cash flows, whereas the irrelevant costs do not affect future cash flows.

An organization’s ability to offer market offerings at lower prices, in comparison with its competitors is known as

A. inelastic demand
B. product differentiation
C. cost leadership
D. elastic demand
✅ The correct answer is option C.
An organization’s ability to offer market offerings at lower prices, in comparison with its competitors is known as cost leadership. Cost Leadership is the mechanism of establishing a competitive advantage by having the lowest cost of operation in the industry.

Difference between an actual budget and corresponding amount in static budget is classified as

A. correspondent budget
B. full budget variance
C. methodology variance
D. static budget variance
✅ The correct answer is option D.
Difference between an actual budget and corresponding amount in static budget is classified as static budget variance. Static budget variances are the differences between what a company or individual thought it would spend in its budget versus what it actually did.

Fundamental redesigning and rethinking of business processes to improve critical measures such as quality, speed, cost and customer satisfaction is called

A. reengineering
B. differentiation
C. bargaining
D. targeting
✅ The correct answer is option A.
Fundamental redesigning and rethinking of business processes to improve critical measures such as quality, speed, cost and customer satisfaction is called reengineering. Reengineering is most commonly defined as the redesign of business processes and the associated systems and organizational structures to achieve a dramatic improvement in business performance.

Costs that are planned in future and has not been incurred are known as

A. designed-in costs
B. locked-in costs
C. value added cost
D. both a and b
✅ The correct answer is option A.
Costs that are planned in future and has not been incurred are known as designed-in costs. Design to cost is the process of reducing cost in the requirements and design phase of a project.

In corporate costs, costs incur for employee recruitment, development and training are classified as

A. discretionary costs
B. human resource management costs
C. corporate administration costs
D. treasury costs
✅ The correct answer is option B.
In corporate costs, costs incur for employee recruitment, development and training are classified as human resource management costs. They include all of the direct costs of recruitment, selection, hiring, and placement, as well as certain indirect costs. Recruitment costs are costs incurred to identify sources of human resources, including those both inside and outside an organization.