A. employee turnover rates
B. operating capabilities and number of patents
C. operating income and revenue growth
D. customer satisfaction and market share
✅ The correct answer is option A.
An example of learning and growth perspective in balanced scorecard is employee turnover rates. Employee turnover rate is calculated by dividing the number of employees who left the company by the average number of employees in a certain period in time. This number is then multiplied by 100 to get a percentage.
An example of learning and growth perspective in balanced scorecard is employee turnover rates. Employee turnover rate is calculated by dividing the number of employees who left the company by the average number of employees in a certain period in time. This number is then multiplied by 100 to get a percentage.