Human Resource Management (HRM) MCQs

51. The following technique(s) is based on the critical incident approach.

A. Behaviorally anchored rating scales (BARS)
B. Critical incident technique
C. Both (A) and (B)
D. None of the above
✅ The correct answer is option C.
Behaviorally anchored rating scales (BARS) and Critical incident techniques are based on the critical incident approach.
BARS is designed to bring the benefits of both quantitative and qualitative data to employee appraisal process.
Critical incident technique is a method of gathering facts (incidents) from domain experts or less experienced users of the existing system to gain knowledge of how to improve the performance of the individuals involved.

52. According to Edwin Flippo, the first and immediate product of job analysis is

A. The job description
B. The job design
C. The job production
D. The job specification
✅ The correct answer is option A.
According to Edwin Flippo, the first and immediate product of job analysis is the job description. A job description or JD lists the main features of a specific job. The description typically includes the person’s main duties, responsibilities, and working conditions. It also includes the job title and to whom the person holding that job has to report.

53. Systematic and orderly process of determining the worth of a job in relation to other jobs is

A. Worth job specification
B. Job description
C. Job evaluation
D. Job identification
✅ The correct answer is option C.
Systematic and orderly process of determining the worth of a job in relation to other jobs is Job evaluation. Job evaluation is an assessment of the relative worth of various jobs on the basis of a consistent set of job and personal factors, such as qualifications and skills required.

54. Which statements are incorrect?

A. Recruitment and selection are part of the sourcing/attraction process
B. Selection creates a pool of talent to consider for future jobs
C. Recruitment enables the selection phase
D. All of the above statements are incorrect
✅ The correct answer is option B.
Selection creates a pool of talent to consider for future jobs is incorrect. A talent pool is a database of individuals created by a recruiter during the application process. This database is usually made within an Applicant Tracking System. When a candidate applies for a job, the recruiter is able to put them into a specific and relevant talent pool by tagging candidate profiles.

56. HR managers are generally the managers:

A. Line
B. Middle
C. Staff
D. Top
✅ The correct answer is option C.
HR managers are generally the managers staff. The role of an HR manager is to manage, create, implement and supervise policies/regulations, which are mandatory for every employee and also have knowledge of its appropriate functioning.

57. Increasing the number and variety of tasks assigned to a job is called

A. Job rotation
B. Job enlargement
C. Job enrichment
D. (a) and (c)
✅ The correct answer is option B.
Increasing the number and variety of tasks assigned to a job is called Job enlargement. It is a vertical expansion of the job as opposed to the horizontal expansion of a job, which is called job enlargement.

58. Why might there be some difficulty in identifying and applying the Best-practice approach to HRM in Organisations?

A. Because the best-practice approach tends to be resource- intensive
B. Because there is much variation in the literature and empirical research as to what constitutes best-practice
C. Because the best-practice approach would not fit the cost-reduction driven strategies favoured by many in short-terms economies.
D. Because the best-practice approach does not emphasize the individual business context
✅ The correct answer is option A.
There might be some difficulty in identifying and applying the Best-practice approach to HRM in Organisations because there might be some difficulty in identifying and applying the Best-practice approach to HRM in Organisations.

60. The process of grouping of similar types of works together is known as

A. Job classification
B. Job design
C. Job evaluation
D. Job description
✅ The correct answer is option A.
The process of grouping of similar types of works together is known as Job classification. The job classification takes into account the knowledge, skills and abilities that the employees need for performing the job. The job classification enables to accurately define the job descriptionand helps the organization in its recruitment and performance management process.
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