A. focused performance
B. merchandise performance
C. distribution performance
D. expected performance
✅ The correct answer is option D.
In management control, point of reference for making comparisons of performance is expected performance. The expected performance is based on the overall distribution that is fit to your data and estimates the nonconforming parts that you can expect to be outside the specification limits.
In management control, point of reference for making comparisons of performance is expected performance. The expected performance is based on the overall distribution that is fit to your data and estimates the nonconforming parts that you can expect to be outside the specification limits.