A. TFT
B. FTT
C. TTT
D. FFF
✅ The correct answer is option B.
1. The best policy is not to ask for identify of the person or the other end first before announcing your identity.
1. The best policy is not to ask for identify of the person or the other end first before announcing your identity.
2. Never leave a caller or hold.
3. Use simple language, avoid slang technical ferns.