Lack of openness in communication

A. reduces employee satisfaction
B. has no effect on employee satisfaction
C. reduces management satisfaction
D. shows good management control
✅ The correct answer is option A.
Lack of openness in communication reduces employee satisfaction. Openness in interpersonal communication is a person’s willingness to self-disclose to reveal information about himself or herself as appropriate. Openness also includes a willingness to listen openly and to react honestly to the messages of others.

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