Which of the following is not a characteristic of good information?

A. Interchangeability
B. Relevance
C. Cost Effectiveness
D. Timeliness
✅ The correct answer is option A.
Interchangeability is not a characteristic of good information. Interchangeability can refer to: Interchangeable parts, the ability to select components for assembly at random and fit them together within proper tolerances.

A method of interacting with customers such as a Web site or a wireless device is called _____________.

A. Demand point
B. Customer service model
C. Sales force point
D. Touch point
✅ The correct answer is option D.
A method of interacting with customers such as a Web site or a wireless device is called Touch point. Touchpoint (also touch point, contact point, point of contact) is business jargon for any encounter where customers and business engage to exchange information, provide service, or handle transactions.

The MIS should be developed by____________.

A. The manager
B. The information specialist
C. Both (a) and (b)
D. Neither (a) or (b)
✅ The correct answer is option C.
The MIS should be developed by The manager and The information specialist. Management information system, or MIS, broadly refers to a computer-based system that provides managers with the tools to organize, evaluate and efficiently manage departments within an organization.

Which one of the following is a function of the systems analysis stage?

A. Developing the functional requirements of the system
B. Conducting a feasibility study
C. Hardware acquisition
D. Personnel training
✅ The correct answer is option A.
Developing the functional requirements of the system is a function of the systems analysis stage. The analysis phase involves gathering requirements for the system. At this stage, business needs are studied with the intention of making business processes more efficient. The system analysis phase focuses on what the system will do in an effort that views all stakeholders, as viable sources of information.

The internal memory in computer is also called ____.

A. buffer
B. space
C. processor
D. cabinet
✅ The correct answer is option A.
The internal memory in computer is also called buffer. A data buffer (or just buffer) is a region of a physical memory storage used to temporarily store data while it is being moved from one place to another.

CPU means ____.

A. Central Process Utility
B. Central Processing Unit
C. Central Process Uniformity
D. Central Process Usage
✅ The correct answer is option B.
CPU means Central Processing Unit. Sometimes referred to simply as the central processor, but more commonly called a processor, the CPU is the brains of the computer where most calculations take place.

Decision support system involves all of the following types of analytical modeling activities except?

A. What-if analysis
B. Sensitivity analysis
C. Goal-seeking analysis
D. Heuristics
✅ The correct answer is option D.
Decision support system involves all of the following types of analytical modeling activities except Heuristics. A decision support system (DSS) is a computerized program used to support determinations, judgments, and courses of action in an organization or a business.

Customer numbers and their names would be an example of the ________________ component of an order management information system.

A. Software
B. Hardware
C. Data
D. procedure
✅ The correct answer is option C.
Customer numbers and their names would be an example of the Data component of an order management information system. A management information system (MIS) is a computer system consisting of hardware and software that serves as the backbone of an organization’s operations. An MIS gathers data from multiple online systems, analyzes the information, and reports data to aid in management decision-making.

Data encryption concept is used for ______ purposes.

A. Data hidden
B. data display
C. data processing
D. data transfer
✅ The correct answer is option D.
Data encryption concept is used for data transfer purposes. Data encryption translates data into another form, or code, so that only people with access to a secret key (formally called a decryption key) or password can read it. Encrypted data is commonly referred to as ciphertext, while unencrypted data is called plaintext.