How can a complaint be launched with an Insurance Ombudsman?

The complaint is to be made in writing
The complaint is to be made orally over the phone
The complaint is to be made orally in case of a face to face manner
The complaint is to be made through newspaper advertisement
✅ The correct answer is A.
The complaint is to be made in writing. Send a written complaint, with supporting documents, to the insurer’s grievance redressal officer, and get an acknowledgement.

Universal life policies are kept in force even if premiums are not paid, provided its cash value was sufficient to pay for the following items:-

Policy preparation & stamp charges
Agent commission & policy charges
Mortality charges and expenses
All of the above
✅ The correct answer is C.
Universal life policies are kept in force even if premiums are not paid, provided its cash value was sufficient to pay for Mortality charges and expenses.

In which of the following cases is insurable interest not present?

A person insuring his own life
A father taking out a life policy on the life of his son
A person insuring his colleague
An employer taking a life insurance policy on his employees
✅ The correct answer is C.
For purposes of life insurance, everyone is considered to have an insurable interest in their own lives as well as the lives of their spouses and dependents. Employer also has an insurable interest on the life of his employees. Insurable interest is not present in the life of a colleague.

State which is a correct statement of the following.

Cashless facility means no cash need to be paid by anybody to the care provider
Cashless facility means a facility extended by an insurer to the insured where payments are made directly by the insurer to the network provider subject to preauthorisation
In cashless facility treatment is free for anyone seeking medical care
Cashless facility means that payments are split between the hospital and the insurer
✅ The correct answer is B.
Cashless facility means a facility extended by an insurer to the insured where payments are made directly by the insurer to the network provider subject to preauthorisation. Cashless policies mean that the health insurance company settles the bill directly with healthcare provider, whether a hospital or a nursing home.

State the incorrect sentence

No Maturity claim is paid on the close of Term insurance
In Money Back policy interim payments are made after certain frequencies
In Money back policy on death within the policy duration full sum assured is payable without deducting the interim instalments already paid
There is no such thing as rider benefit in a policy contract
✅ The correct answer is D.
There is rider benefit in a policy contract. A rider is an insurance policy provision that adds benefits to or amends the terms of a basic insurance policy.