Management

Enhance your preparation with the latest Management MCQs with answers and explanations for exams, interviews, and job tests. Our collection covers key topics including principles of management, organizational behavior, human resource management, marketing, finance, operations, strategic management, and business ethics. These Management multiple-choice questions are designed for students, competitive exam aspirants, and professionals preparing for NTS, PPSC, FPSC, CSS, PMS, MBA entrance tests, and recruitment assessments. Strengthen your management knowledge and problem-solving skills with our updated Management MCQs.

961. Instrument used by Federal Reserve to smooth money supply and interest rates includes

A. treasury notes
B. repurchase agreements
C. commercial payable notes
D. commercial receivable notes
✅ The correct answer is option B.
Instrument used by Federal Reserve to smooth money supply and interest rates includes repurchase agreements. A repurchase agreement (repo) is a form of short-term borrowing for dealers in government securities. In the case of a repo, a dealer sells government securities to investors, usually on an overnight basis, and buys them back the following day.

964. During a service recovery effort, the employee was very empathetic to the customer’s plight and agreed to replace the defective product. However, it took three months for the replacement product to show up which was much later than the customer had anticipated. As a result, the recovery effort violated the customer’s ___________ justice need.

A. social
B. procedural
C. interactional
D. distributive
✅ The correct answer is option B.
During a service recovery effort, the employee was very empathetic to the customer’s plight and agreed to replace the defective product. However, it took three months for the replacement product to show up which was much later than the customer had anticipated. As a result, the recovery effort violated the customer’s procedural justice need.

965. Increasing interest rates.

A. discourage corporate investments
B. discourage individuals from saving
C. encourage corporate expansion
D. encourage corporate borrowing
✅ The correct answer is option A.
Increasing interest rates discourage corporate investments. Higher interest rates tend to moderate economic growth. They increase the cost of borrowing, reduce disposable income and therefore limit the growth in consumer spending. Higher interest rates tend to reduce the rate of economic growth and inflationary pressures.

966. A leader motivates his followers to work hard by offering them rewards is _________.

A. positive style
B. negative style
C. autocratic style
D. democratic style
✅ The correct answer is option C.
A leader motivates his followers to work hard by offering them rewards is autocratic style. Autocratic leadership, also known as authoritarian leadership, is a leadership style characterized by individual control over all decisions and little input from group members. Autocratic leaders typically make choices based on their ideas and judgments and rarely accept advice from followers.

970. No smoking the factor is an example of

A. rules
B. programme
C. project
D. schedule
✅ The correct answer is option A.
No smoking the factor is an example of rules. Authoritative statement of what to do or not to do in a specific situation, issued by an appropriate person or body. It clarifies, demarcates, or interprets a law or policy.
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