11. When a bank uses business performance management software to monitor its performance in differences regions this ? A. reduces costs B. manages risks C. adds value D. creates a new opportunity ✅ The correct answer is option B.
12. Open database connectivity (OBDC) tools are an example of______________? A. layerware B. tool kit C. interfaceware D. middleware ✅ The correct answer is option D.
13. Which of the following refers to the expenses that a customer incurs in lost time and expenditure of resources when changing from one seller to a competing seller ? A. termination costs B. moving costs C. development costs D. switching costs ✅ The correct answer is option D.
14. The ________ information as the information required by a number of personal, departments and divisions or the functions in the organization? A. Operational B. functional C. decision support D. knowledge ✅ The correct answer is option A.
15. Audit gives details about __________ to Account Payable System? A. Account balance B. Transaction C. Expenditure D. All of the above ✅ The correct answer is option A.
16. Which of the following models are developed on the principles of business management, accounting and econometrics ? A. Behavioral model B. Management science models C. Operations research models D. Policy making models ✅ The correct answer is option B.
17. In cases where the data item has a large number of predefine values and screen space is tight, the following GUI control should be used for an input? A. combination box B. drop-down list C. list box D. ellipsis control ✅ The correct answer is option B.
18. All of the following are examples of requirements problems, except________________? A. missing requirements B. overlapping requirements C. costly requirements D. conflicting requirements ✅ The correct answer is option C.
19. The person who ensures that systems are developed on time, within budget, and with acceptable quality is a______________? A. systems designer B. project manager C. systems owner D. external system user ✅ The correct answer is option B.
20. ___________ details are given by Management to Marketing Service System? A. Customer B. Employee C. Supplier D. None of the above ✅ The correct answer is option C.