A. employee turnover rates
B. operating capabilities and number of patents
C. operating income and revenue growth
D. customer satisfaction and market share
✅ The correct answer is option C.
An example of financial perspective in balanced scorecard is operating income and revenue growth. For organisations that do not have shareholders, the financial perspective indicates how well the strategy and operations contribute to improving the organisation’s financial health.
An example of financial perspective in balanced scorecard is operating income and revenue growth. For organisations that do not have shareholders, the financial perspective indicates how well the strategy and operations contribute to improving the organisation’s financial health.