A. tangible resources
B. intangible resources
C. organizational capabilities
D. reputational resources
✅ The correct answer is option C.
The competencies or skills that a firm employs to transform inputs into outputs are organizational capabilities. An organizational capability is a company’s ability to manage resources, such as employees, effectively to gain an advantage over competitors. The company’s organizational capabilities must focus on the business’s ability to meet customer demand.
The competencies or skills that a firm employs to transform inputs into outputs are organizational capabilities. An organizational capability is a company’s ability to manage resources, such as employees, effectively to gain an advantage over competitors. The company’s organizational capabilities must focus on the business’s ability to meet customer demand.