Hard skills
Soft skills
Negotiating skills
Questioning skills
✅ The correct answer is B.
Soft skills relate to one’s ability to interact effectively with other workers and customers, both at work and outside. A soft skill is a personal attribute that supports situational awareness and enhances an individual’s ability to get a job done. The term soft skills is often used as a synonym for people skills or emotional intelligence.
Soft skills relate to one’s ability to interact effectively with other workers and customers, both at work and outside. A soft skill is a personal attribute that supports situational awareness and enhances an individual’s ability to get a job done. The term soft skills is often used as a synonym for people skills or emotional intelligence.