1923. How can a complaint be launched with an Insurance Ombudsman?

The complaint is to be made in writing
The complaint is to be made orally over the phone
The complaint is to be made orally in case of a face to face manner
The complaint is to be made through newspaper advertisement
✅ The correct answer is A.
The complaint is to be made in writing. Send a written complaint, with supporting documents, to the insurer’s grievance redressal officer, and get an acknowledgement.

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